Privacy policy

1. Controller

MWK Metall und Maschinen Handel GmbH, Butzweilerhofallee 3, 50829 Köln, Germany
E-mail: info@mw-koln.de · Phone: +49 (0) 163 453 56 30

2. General information on data processing

As a matter of principle, we process users’ personal data only to the extent necessary to provide a functioning website and our content and services. This website sets no cookies and uses no tracking or analytics services. Fonts, images and videos are loaded from our own server; no external font, map or video services are embedded. To select the language automatically, we evaluate your browser’s language setting and time zone exclusively locally in your browser; this information is not transmitted to us or to third parties. If you choose the language yourself, this choice is stored only for the duration of your browser session in your browser’s memory (sessionStorage).

3. Hosting and server log files

Our website is hosted by GoDaddy (cPanel web hosting). When you visit the website, the server automatically records information in so-called server log files (IP address, date and time, page accessed, browser type and version, operating system, referrer URL). This processing is based on our legitimate interest in the technically error-free presentation and security of the website (Art. 6(1)(f) GDPR). The data is deleted automatically after a short time unless further retention is required as evidence. A data processing agreement exists with the hosting provider.

4. Contact form and e-mail contact

If you contact us via the contact form or e-mail, we process the data you provide (name, company, e-mail address, telephone number, message and, where applicable, technical documents you send) in order to answer your enquiry. The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in processing enquiries). The data is deleted as soon as it is no longer required to achieve the purpose and no statutory retention obligations apply. To protect the form against misuse, a technical identifier of the sender is stored briefly. If you reach our website through an advertisement or campaign link, we store the campaign parameters of the address (e.g. utm_source, utm_campaign) in your browser only for the duration of your browser session and transmit them with your enquiry when you submit the form, in order to see which campaign led to the enquiry.

5. Disclosure of data

Your data is passed on to third parties only where this is necessary to process your enquiry (e.g. to group companies involved in preparing a quote) or where we are legally obliged to do so.

6. Your rights

You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and the right to object to processing (Art. 21 GDPR). To exercise your rights, an e-mail to info@mw-koln.de is sufficient.

7. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority for North Rhine-Westphalia is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen), Kavalleriestraße 2–4, 40213 Düsseldorf, Germany.

8. Currentness

As of: 1 January 2026. We will amend this policy if our website or the legal situation changes. The German version is the legally binding version.